Office of AIDS Administration has compiled this comprehensive resource directory with contact information covering medical, dental, social, employment, disability. mental health, HIV counseling/testing and counseling services, plus assistance with food, transportation, housing, immigration, substance abuse, legal advice, and more. Download Resource Directory OAA strives to: Maximize access to services for persons with HIV/AIDS through a coordinated system of care Coordinate and monitor HIV counseling, testing, referral, and partner notification activities Provide HIV counselor certification and re-certification, and HIV/AIDS education and training to service providers Develop, negotiate and administer HIV/AIDS contracts Monitor HIV/AIDS care providers to ensure fiscal and program accountability, and provide technical assistance and training Create and maintain an integrated service delivery system to improve access to care and ensure quality health outcomes Eligibility Guidelines: The Ryan White HIV/AIDS Program embodies federal legislation that addresses the unmet health needs of People Living With HIV/AIDS (PLWHA). Its priority is to ensure that clients receive primary care, which includes connecting clients with a primary care provider every six months, and ensuring adherence to medication regimens that can lead to improved health outcomes. Ryan White services contracted through the Office of AIDS Administration are intended for Alameda County PLWHA who are low-income, underinsured or uninsured with an annual gross income at, or below, 300% of the Federal Poverty Level guidelines. To receive services, a person must: • be an Alameda or Contra Costa County resident • have verified HIV-positive status • provide proof of income (falls within the 300% federal guidelines) • demonstrate interest in receiving education, prevention or testing services Frequently Asked Questions: Why should I get tested for HIV? Knowing your HIV status is one of the most important things you can do for your health. If your HIV test is negative (meaning you don’t have HIV), you can learn how to protect yourself and stay HIV-free. If your result is positive (meaning you do have HIV), you can get connected to services and treatment that can help keep you as healthy as possible. Plus, you can learn how to keep your partners from getting infected. Who should get tested for HIV? Persons who have... • had sex without a condom (anal, vaginal, or oral sex) • shared needles to inject drugs or other substances • had a blood transfusion before 1985 • been born to a mother with HIV • been exposed to blood or sex fluids in other ways Where can I get tested? Click here for Test Site Locations How much does it cost? All HIV testing services listed here are free, unless otherwise noted. There are many programs that help people pay for HIV testing and other health services. Call the agency to find out whether you qualify for free HIV testing and health services. How long do I have to wait for my test results? The Rapid HIV Test gives preliminary results in about 20 minutes. If you choose the oral swab test or blood test, you will usually get your result in 1-2 weeks. Verify with your testing counselor when your result will be ready. The Rapid Test, Oral Swab and blood test are all about 99.9% accurate. Can I trust the staff providing the HIV test? The staff providing HIV testing are trained and certified to collect the information needed for HIV testing. They are required to follow strict guidelines to ensure that your information is kept confidential. They also are qualified to answer any questions you have about HIV/AIDS, or help you decide how you can best protect yourself from HIV. Click here for a list of OAA-funded health care providers in Alameda County Information for Consumers: AIDS Drug Assistance Program (ADAP) This California program pays partial or full cost of HIV medications. Download brochures in English | Spanish | Chinese Care Program for Dental Services If you were previously eligible for Denti-Cal and have HIV or AIDS, you may be eligible to receive dental services through the Care Program. Details: English | Spanish Office of AIDS Administration Grievance Procedures The Alameda County Office of AIDS Administration works together with agencies that provide HIV/AIDS related services to ensure that all clients receive high quality care and treatment and that you are satisfied with the services you receive. There may be times when a client has a concern or complaint. Clients are encouraged to share concerns with the appropriate staff at the agency. Take advantage of hotlines, suggestion boxes or open forums available at the agency to help improve services. If a client is not satisfied with the way an issue was handled at the agency level, you may file a formal grievance. Read and become familiar with the agency grievance policy and procedure and follow the steps in the process. For more information about filing a grievance, download the Office of AIDS Administration Grievance Procedure. Download Authorization for Release of Information

Data and Reports:

2006-2009 Oakland, California Eligible Metropolitan Area Comprehensive HIV Services Plan AIDS Epidemiology Report for Alameda County 1980-2006 For hard copies of these publications, please call the Office of AIDS at (510) 268-7630

Major Events and Activities:

World AIDS Day: December 1 Gay Pride (East Bay): August National Testing Day – June 27, 2010

Web Links:

Health Services and Resource Administration - http://www.hrsa.gov Center for Disease Control - http://www.cdc.gov/hiv/dhap.htm African American HIV Support Services - http://www.blackaids.org Latino HIV Support Services - http://www.laclinica.org National Minority AIDS Council - http://www.nmac.org

Contact Information:

Ron (Kabir) Hypolite, Program Director Office of AIDS Administration 1000 Broadway, Suite 310 Oakland, CA 94607 Phone: 510-268-2124 Program Monitors Lorenzo Hinjosa, Michael Lee, Tom Mosmiller, Duran Rutledge, Shelley Stinson, Daniela Torres Information Systems Specialist and Careware Administrator Ed Kierklo Data Entry Clerk Deborah Jones